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CareCircle
Support
Need help with CareCircle? Browse the FAQs below or reach out directly — we typically respond within 24 hours.

01 Getting started

How do I create a care circle?

After signing in, tap "Create a circle" and enter the name of the person you're caring for. You'll be set up as the circle lead and can invite family members right away.

How do I invite family members?

Go to your Profile tab and find your circle's invite code. Share that code with family members — they'll enter it when they sign up to join your circle.

How do I join an existing circle?

When signing up, tap "Join a circle" and enter the invite code shared by the person who created the circle.

02 Medications

How do I add a medication?

Go to the Today tab and tap the + button. Enter the medication name, dose, schedule, and times. The medication will appear on the daily schedule for all circle members.

How do I log a medication as given or skipped?

On the Today tab, tap the medication and select "Given" or "Skip." All circle members will see the update in the Family Feed instantly.

How do medication reminders work?

Enable notifications in the Profile tab. CareCircle will send you a reminder at each medication's scheduled time. Reminders are scheduled locally on your device.

03 Tasks & documents

How do I add a task?

Go to the Tasks tab and tap +. Add a title, description, and optional due date. Any circle member can claim and complete tasks.

How do I upload a document?

Go to the Documents tab and tap +. Choose a category (insurance, medical, legal, etc.) and select a file from your device. Documents are shared with all circle members.

04 Account & data

How do I sign out?

Go to the Profile tab and scroll to the bottom. Tap "Sign out."

How do I delete my account?

Contact us at carecircleteam@proton.me and we'll permanently delete your account and all associated data within 30 days.

05 Contact us

Can't find what you're looking for? Send us an email and we'll get back to you within 24 hours.