GigTracker
Support
Need help with GigTracker? Browse the FAQs below or reach out directly — we typically respond within 24 hours.

01 Getting started

How do I log a shift?

Tap the Shifts tab at the bottom of the app, then tap the + button in the top right. Enter your start time, end time, platform, and earnings. Tap Save to record the shift.

How do I track mileage?

When logging a shift, tap Start GPS Tracking to automatically record your mileage. Make sure you allow location access when prompted. You can also enter mileage manually.

How do I change my name on the dashboard?

Tap the gear icon on the dashboard to open Settings. Under Account, tap the Your name field and type your name. It will update on the dashboard immediately.

02 Expenses & tax

How do I log an expense?

Tap the Expenses tab, then tap + to add a new expense. Enter the amount, category (fuel, phone, maintenance, etc.), and date. Expenses are automatically factored into your tax estimates.

How does the tax estimate work?

GigTracker estimates your self-employment tax based on your total earnings minus deductible expenses. It uses the current IRS self-employment tax rate. This is an estimate only — consult a tax professional for official advice.

What is the real hourly rate?

Your real hourly rate is your total earnings divided by total hours worked across all shifts. It gives you a true picture of what you're actually making per hour after factoring in all time on the road.

03 Data & account

How do I delete all my data?

Go to Settings (gear icon on the dashboard) → scroll to Data Management → tap Clear All Data. This permanently deletes all your shifts and expenses from the app and our servers.

Is my data backed up?

Yes. Your shifts and expenses are securely synced to the cloud so you won't lose data if you switch phones or reinstall the app.

How do I cancel my subscription?

Subscriptions are managed by Apple. Go to your iPhone Settings → tap your name → Subscriptions → find GigTracker → tap Cancel Subscription.

04 Contact us

Can't find what you're looking for? Send us an email and we'll get back to you within 24 hours.